faq

URKEC RuralKarts is an online platform connecting rural customers with a wide range of essential and desired goods, from groceries and electronics to local produce and medical supplies.

We currently operate in Moradabad UP in India and are expanding our reach to serve more rural communities.

You can enjoy convenient doorstep delivery of essential goods, avoid long trips to markets, access a wider variety of products, and support local businesses.

You can order through our website or mobile app. Simply choose your desired products, add them to your cart, and checkout using a secure payment method.

We accept cash on delivery, debit cards, credit cards, and popular online payment wallets.

Delivery charges vary depending on your location and order amount. You can see the specific charges for your order at checkout.

Delivery times depend on your location and the availability of the items you order. Our aim is to deliver your order within Max 7 Days.

We offer a wide range of products across various categories, including groceries, electronics, clothing, home appliances, personal care items, and even agricultural supplies.

We actively source products from local artisans, farmers, and small businesses whenever possible, supporting local communities and promoting regional development.

Yes, we offer returns and exchanges on most items within [specified timeframe]. Please refer to our return policy for details

Creating an account is easy and free. Simply visit our website or app and follow the prompts.

Our customer support team is available 24/7 to assist you. You can reach us by phone, email, or through our live chat feature on the website and app

Yes, we regularly offer special promotions and discounts. You can subscribe to our newsletter or follow us on social media for updates.

We are committed to promoting digital literacy and awareness in rural communities. We offer educational resources and training programs to help customers navigate our platform and the benefits of online shopping.

We empower rural consumers with access to diverse products and support local businesses by providing them with a platform to reach a wider customer base. This stimulates local economic activity and job creation.


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